The Beaumont Strata Difference

Exceptional customer service is at the heart of the Beaumont Strata offering. We appreciate that our customers' property is their extremely valuable asset and so it requires the attention of a manager that cares.

A few reasons to choose Beaumont Strata: 

1. Our managers provide the highest quality of service. This means that our customers calls/emails will be answered and messages returned; jobs will be completed promptly and your managers will communicate with the owners and executive committees.

 

2.  Our managers handle a modest number of properties (about 1/3 the industry average). This means that they have the time to proactively manage the properties under their care and to actively service our customers. With happy managers, we have very little staff turnover, ensuring continuity of management for our clients.

 

3. We employ the latest technology. This provides us with business efficiency and provides our customers with advanced options for receiving information and paying their levies. Owners and the executive committee can access important information 24/7 at no extra charge.

 

4. We are constantly looking at opportunities to add value. We appreciate the value of our customers' investments and work hard to ensure that the value is maintained. Proactive estate management, including by-law enforcement, is key. We are actively monitoring our customers' financial accounts to reduce costs wherever possible.

 

5. We have qualified accountants and BAS providers on staff - our customers can be assured of accurate accounts and tax records.

 

Our approach to management works: we have had near to full scheme retention since we opened our doors. Further, we don't achieve this by locking owners into punitive long term contracts - rather, our agency agreements rollover from month to month. We stand behind our service.

 

What our clients say:

"(The Beaumont Strata Manager) has been the manager for the Coonara Shopping Village  for the past 18 months and I couldn't be happier with the way he managed the Village for us.

 From day one (BSM Manager) was nothing but professional,  he came out and introduced himself which made me feel as we were not a forgotten business and made it more personal.  Whenever I needed something I would never hesitate to call (BSM Manager) and knew that my issue would be dealt with that day and messages would be responded within a few hours.

He made many improvements to the centre which helped the businesses within eg. new toilets, lighting the centre at night as well as cleanliness of the entire centre.  These changes helped to not only boost the businesses, but made the working environment a much more positive and safe one for all."
Domenic M.