Our response to the COVID-19 virus
(Updated 20 March 2020)

We are aware that you will have been inundated with emails regarding responses to the COVID-19 pandemic. Accordingly, we will seek to provide a brief update on the strata/community management of your scheme.


Meetings

For the time being, we will be seeking to defer all meetings of owners and strata committees, unless critical/urgent. If the pandemic continues for an extended periodic, meetings will become more “urgent” and will have to be called.

We will be offering alternate means of participation in meetings (e.g. conference call/electronic attendance) where meetings are scheduled. At a minimum, we will adhere to government regulations regarding the number of people that can be admitted to meetings.

We have been in the process of rolling out an electronic method of voting and will expedite that as quickly as possible. These measures should allow for the orderly conduct of the owner’s corporation.


Strata Management Support

Our managers remain available to support you with any needs you may have, including estate management (repairs and maintenance), levies, accounts, by-law enforcement or similar. To the extent possible, it is “business as usual”.

Our managers are working outside the office where possible but at this stage, are not locked down. Our office remains open, but we would ask owners (and contractors) wishing to attend our office to make an appointment.

We will ensure that contractors continue to be engaged and paid promptly. The owner’s corporation finances, levy collection and books and records are unaffected. You can access information via our web portal at www.beaumontstrata.com.au.

We will be ensuring communication with committees in relation to extra measures that might be considered to deal with the pandemic (on a case by case basis).

Strata inspectors can still conduct searches of the books and records; we will be able to provide timely status certificates, although we recommend reasonable notice be given to ensure that these are available in advance of settlements.


We would also note:

All residents / businesses, contractors and visitors should practice both good hygiene (e.g. handwashing) and social distancing. In most cases, individuals are required to take personal responsibility for this, although some owners corporations are providing additional facilities and cleaning.

All residents diagnosed with COVID-19 that are required to self-isolate should alert the owners corporation via the strata manager so other residents / businesses can be informed (confidentially) and take appropriate precautions, including extra cleaning.

Restrictions may be placed on communal facilities (like gyms, pools and clubhouses), especially if a person returning a positive result to COVID-19 has visited the site. We would ask for all owners’ patience and understanding.


Thank you for your support to date. If any matters require our attentions, please contact the strata manager. We wish you continued good health at this trying time.

Services

Beaumont Strata can assist developers and owners from the time of construction and marketing units for lease, to the establishment of the owners corporation, through to the ongoing management of the scheme.

WHO WE WORK WITH?

OWNERS

Beaumont Strata tailors its management style to suit the owners and properties under our care.

We understand that each owners corporation is unique and has distinct requirements.

 

 

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DEVELOPERS

We regularly advise developers on the establishment of new schemes. We work with developers in the following areas:

  • Registration of strata plans.
  • Drafting by-laws.
  • Establishment of financial records and the strata roll
  • Organising specific strata insurance.
  • Establishment of budgets/ striking levies during the "Initial Period".
  • Preparation of agenda and minutes for inaugural general meetings.
  • Issuing S184 certificates to prospective purchasers
  • Supervising "fitout" works (for commercial premises), including holding damage bonds.
  • Liaising with developer/builders and new owners in relation to building defects (during defect liability period).
  • At the expiry of the "initial period", Beaumont Strata will draft the agenda for the First Annual General Meeting. We will also assist the developer with the handover of required documentation to the Owners Corporation.
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FINANCIAL MANAGEMENT

Budgeting

Beaumont Strata will actively monitor accounts and provide a recommended budget for owners to consider. This is the basis upon which levies are struck.

Accounting

Beaumont Strata handles the preparation of financial statements which are circulated to all owners at the annual general meeting and, more regularly, to the Owners Corporation's treasurer. Accounts are also available on the owners portal. We will handle the collection of levies (income) and payment of all accounts (expenses). Owners and the Strata Committee can access their information in real time. In some cases, the Owners Corporation's treasurer may wish to approve the payment of expenses - we can accommodate this option.

Levies

Beaumont Strata will issue levy notices on behalf of the Owners Corporation on a quarterly or six-monthly basis. Owners can pay their levies by BPAY, electronic funds transfer, and online/by telephone with Mastercard/Visa.

Arrears management

Beaumont Strata will actively monitor levy arrears and, in consultation with the Strata Committee, take appropriate action to recover unpaid levies.

ADMINISTRATION MANAGEMENT

Books & Records

Beaumont Strata will have custody of the Owners Corporation's books and records, including the strata roll and common seal. We will make the books available to strata inspectors conducting searches on behalf of prospective owners. Much of the Owners Corporation books and records are held in electronic format and accessible via the owners portal.

Insurance

We will obtain multiple quotations for the renewal of insurance. With the agreement of the Strata Committee, we will place the insurance with an appropriate insurer. We will ensure Certificates of Coverage are retained on file and available on the owner portal. We will lodge insurance claims on behalf of the Owners Corporation and we will liaise with insurance assessors (where required).

Meetings

Beaumont Strata will draft the agenda for annual and extraordinary general meetings and, in consultation with the Strata Committee, finalise and circulate it. By invitation, the Beaumont Strata manager will chair annual general meetings. Beaumont Strata will draft minutes of the meetings.

Essential Services

Beaumont Strata will organise for the regular testing and maintenance of essential services (fire services). Where required, Beaumont Strata will organise for the lodgement of the Annual Fire Safety Statement with the local council. We are prepared to sign the statement on behalf of the Owners Corporation.

FACILITIES / ESTATE MANAGEMENT

Beaumont Strata takes a proactive approach to managing our customers' property. Such services include:

  1. Supervising repairs and maintenance;
  2. Preventative maintenance programs;
  3. Regular site inspections, processing repairs & maintenance requests;
  4. Contractor compliance (ensuring only licensed and insured tradesmen on site);
  5. Organising quotations for major works and supervision of major projects such as re-painting, foyer upgrades, garden upgrades etc.

For more information on Strata and Community Living please see our Useful Links in Resources

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